Adaptive Server cannot check out a license and starts with graced license instead. The most common cause for the license server failing to start is that there are no served licenses in the server. In order for license server to start, there needs to be at least one served license in the licenses directory. The license has been altered. The license is rejected if you change other information.

The product edition or license type does not match the requirement.

If you are using a served model: The license has been altered. You can download an updated license from SPDC, if your support was paid for the date the update was released.

Sybase Software Asset Manager (SySAM)

The available licenses are for a different operating system or architecture. If a matching license does lixense exist, obtain a suitable license from SPDC or adjust the Adaptive Server configuration. Set up served licenses for a terminal server environment. Adaptive Server performs license checks periodically, and the license status is not immediately updated.

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Other causes for license server not to start include: A warning message is displayed if no suitable license is available. See the Reference Manual: Use “netstat -a” to verify that the port number is free.

If Adaptive Server cannot check out the required license, it determines whether the license can be issued in grace mode. The most common cause for the license lixense failing to start is that there are no served licenses in the server. If the license is being created by typing from a paper copy, verify if there are any errors entering the license.

The feature name is printed in the Adaptive Server errorlog and in the optional e-mail notifications.

SySAM license server issue

When you install a new license server, there are no served licenses in the licenses directory and the license server does not start until you activate a license from SPDC and copy it into the licenses directory.

Nothing in the license except some designated information can be altered.

You can also download a new copy of the activated license from SPDC. Adaptive Server does not start with the expected edition or license type. The license may have been activated for a different machine or activated with incorrect host ID.

All licenses on the license server may be in use.

Can we install Sysam license server on a Virtual Machine?

If the feature exists, but cannot be checked out from Adaptive Server, this could be because:. Check-in and reactivate the license with the correct host ID.

If you cannot access the license syasm, see if the license server is running. When Adaptive Server looks for a license, it does so in the following locations: Adjust the above locations to control this. If they are mismatched, check-in and regenerate the license with the correct host ID.

If you are performing a new Adaptive Server installation or upgrading an existing Adaptive Server version The licenses copied may be activated for a different machine. If the diag command shows the license for the given feature is available for check-out, the reason that Adaptive Server cannot check-out the license could be:.

If the diag command shows no licenses available for check-out, this may be due to one of the following reasons:. The license was activated for a different machine or activated using incorrect host ID.

The license server does not recognize the license files. The optional feature is for a different edition.